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A study by the National Audit Office in July 2014 of people in England found that the urgent care system is complex and many people do not know how to contact out-of-hours GP services or even that such services exist; [10] that 26% had not heard of out-of-hours GP services, and 19% had not heard of NHS 111.
111 is a free-to-call single non-emergency number medical helpline operating in England, Scotland and Wales. The 111 phone service has replaced the various non-geographic 0845 rate numbers and is part of each country's National Health Service: in England the service is known as NHS 111; [1] in Scotland, NHS 24; [2] and in Wales, NHS 111 Wales.
In the period of August 2016 to January 2017 the CQC sent questionnaires to inpatients of NHS hospitals who had been service users in the month of July 2016. 77,850 surveys were sent out. [ 25 ] In October 2016, a briefing paper issued by the organisation stated that no directorate was meeting objectives for producing reports on time.
Harmoni was a provider of outsourced healthcare services including Out-of-hours services, NHS 111, prisoner healthcare and IT services. [1] It provided NHS services to more than eight million people in the UK. It was created by a merger of ECI healthcare investment's WCI Group’s IT services division and the Harmoni GP cooperative. [2]
By October 2011, the Department of Health announced plans to extend NHS 111 – and Pathways – across the UK by 2013 to replace NHS Direct. [10] Its role in emergency medicience received media coverage from the BBC that focused on the hope that it would reduce unnecessary ambulance dispatches as an improvement on the existing AMPDS or ...
In September 2019, it announced plans to offer GP video consultations on the NHS at Boots high street shops in north-west Surrey and in Liverpool Street, London. Doctors will be able to access and update patients' NHS Electronic Health Records. [9] In June 2020, it announced plans to integrate the service into NHS 111 in three regions of the UK ...
The incident is affecting services in all four nations of the UK.
Aneurin Bevan, the former Minister of Health who founded the NHS, issued a statement on 1 February 1952 condemning the Act: I have just been studying the new National Health Service Bill. If this is carried into law it means that the free Health Service is dead. The present charges on dentures and spectacles were to end in 1954.