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This article is a comparison of notable CRM systems. ... Comparison of mobile CRM systems; List of ERP software packages (Enterprise Resource Planning)
The market for mobile CRM applications is currently seeing record growth as new products and services around mobile CRM are being developed. The benefits of mobile CRM application have been demonstrated in a paper by Grandhi & Chugh (2012) through the case of Dow Corning and DirecTV where the introduction of SAP CRM system helped to improve their customer relations. [1]
Open Systems Accounting Software – OSAS, TRAVERSE; Oracle – Oracle Fusion Cloud, Oracle ERP Cloud, Oracle NetSuite, Oracle E-Business Suite, JD Edwards EnterpriseOne, JD Edwards World, PeopleSoft, Oracle Retail [7] Panaya – Panaya CloudQuality Suite; Planet Soho – SohoOS; Plex Systems – Plex Online; Pronto Software – Pronto Software
Embedded customer relationship management software is built-in to an ERP software and can usually not be used as stand-alone CRM software like Salesforce.com. It has the following characteristics: functionalities in marketing, sales and service are integral part of the order-to-cash process within an ERP solution
Comparison of CRM systems Notes ^ a b Includes a very simple time tracking mechanism, enough to produce relevant data for invoicing as well as to compare it with the actual overall budget.
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