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Kotak Mahindra Bank Limited is an Indian banking and financial services company headquartered in Mumbai.It offers banking products and financial services for corporate and retail customers in the areas of personal finance, investment banking, life insurance, and wealth management. [6]
Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.
Government told ONDC to prepare detail report on grievance redressal mechanism and submit it by the end of September 2022. The system needs to be robust and competitive. [ 111 ] Third-party agency will handle Online Dispute Resolution (ODR) by checking digital trail left by individual orders.
Pages in category "Kotak Mahindra Bank" The following 9 pages are in this category, out of 9 total. This list may not reflect recent changes. A. Airtel Payments Bank;
The National Campaign for People's Right to Information demanded the Whistleblowers Protection Bill, 2011, be amended, including by a clearer definition of victimization, protection for persons other than the whistleblowers who provide relevant information, penalty for mala fide revelation of the identity of whistleblowers, a time limit for complaints and provision for filing anonymous complaints.
The National Consumer Disputes Redressal Commission (NCDRC) is a quasi-judicial government commission established in India in 1988 under the Consumer Protection Act of 1986. [3] Headquartered in New Delhi, it serves as the apex national-level forum for consumer dispute resolution in India. [ 3 ]
It was created in June 2007 by the Department of Administrative Reforms & Public Grievances. [2] Under the public grievance mechanism any citizen of India can raise their problems, grievance or pleas to the central govt and state government Ministries and Departments. Grievances can be submitted to all important portfolio ministers and departments.
The bank had also been ranked the "Safest Banker" by the New Indian Express and among "Top 5 Most Trusted Private Sector Banks" by the Economic Times. [7] On 20 November 2014, in an all-stock amalgamation, ING Vysya Bank decided to merge with Kotak Mahindra Bank, creating the fourth largest private sector bank in India. [8]