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First, turn off call waiting from Dialing options and make sure your modem phone line has dial tone. Also, try using a different access code. If you’re still having trouble, please call our customer support at 1-800-827-6364.
If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get up and running again. 1. Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using.
Click Change password. Enter a new password. Click Continue. From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts. Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password. If these steps don't work in your app, change your password using your mobile browser. Still need help?
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
Optimized for older operating systems and dial-up internet connections, AOL Shield allows you to browse the internet quickly and easily. Install now *To enhance performance, when the AOL Shield Browser is launched over a dial-up connection, the security setting that blocks dangerous and deceptive content is disabled.
Unplug all phone devices in your home - Unplug all phone devices in your home, then reconnect just the modem. Try to connect online, and if it works, plug in each device one at a time until you find the one causing the problem. Restart your computer and modem - Sometimes the old "turn it off and on again" approach actually does work! Just wait ...
However, a modem generally provides few other network functions. A USB modem plugs into a single PC and allows a connection of that single PC to a WAN. If properly configured, the PC can also function as the router for a home LAN. An internal modem can be installed on a single PC (e.g. on a PCI card), also allowing that single PC to connect to ...
The calling modem waits for the tone after it dials the phone line before it initiates data transmission. If it does not receive a carrier tone within a set amount of time, it will disconnect the phone line and issues the NO CARRIER message. The actual data is transmitted from the answering modem to the calling modem via modulation of the carrier.