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  2. Free Ship to Store - Kohl's

    cs.kohls.com/app/answers/detail_smart_assist/a_id/639

    Kohls offers Free Ship to Store for certain items purchased on Kohls.com. There is no minimum purchase amount needed. Ship to Store is a great way to save on shipping costs on items that are not currently available at your store. Ship to Store hours may vary by location. Find your local stores hours at Kohls Store Reopenings and Shopping .

  3. Customer Service - Kohl's

    cs.kohls.com/app/home/home

    Buy Online, Pickup in Store. Shipping Charges & Times ... KOHLS® and Kohls brand names are ...

  4. Returning a Kohls.com Purchase

    cs.kohls.com/app/answers/detail_smart_assist/a_id/860

    Kohl's Certified Partner products can be returned to a Kohl's store with the original packing slip from your order. Repackage the product and tape the return label securely. To report suspicious marketplace activity, please reach out to Kohls Customer Service at 855-564-5705 or use the “Ask Us” button on Kohls Customer Service page to ...

  5. Ask a Question - Kohl's

    cs.kohls.com/app/priority_ask

    Use this form for Kohls.com and My Kohl's Charge questions. First Name *. Last Name *. Email Address *. Phone Number. This will help identify you in our records. Order Number. Please indicate if your question is about an order. Subject *.

  6. Returns - Kohl's

    cs.kohls.com/app/answers/detail_smart_assist/a_id/893

    Beauty Purchases (Including Sephora at Kohl's), must be new or in gently used condition and must be returned within 60 days from the date of purchase and with a valid receipt or account/tender lookup. Sephora products that are marked as final sale cannot be returned. There is an exception to the 30 day policy during the Holiday season.

  7. Kohl's Pay (In-store Payment Option)

    cs.kohls.com/app/answers/detail_smart_assist/a_id/2358

    At checkout, tell the store associate that you would like to pay with Kohls Pay. The associate will enable Kohls Pay from the register screen. A QR code will appear on the customer display. In the Kohls App, select “Kohls Pay” from the menu options to bring up the Kohls Pay QR code reader. Center the QR code within the ...

  8. Find Answers - Kohl's

    cs.kohls.com/app/answers/help_topic/session...

    Kohl's Rewards Visa: Start turning everyday purchases into more rewards! Kohls Credit Card (16 digits): Enjoy exclusive discounts. Stack & save even more. Shop & get free shipping. Click here to manage your account or call 1-800-564-5740 for assistance. Click here to manage your account or call 1-888-647-1712 for assistance.

  9. Kohl's App

    cs.kohls.com/app/answers/detail_smart_assist/a_id/1345

    Kohl's App. The Kohl's App is designed with you in mind. Shop Kohls.com and in-store better than ever. We know keeping track of everything is easier when it's all in one place. We have tools and features made to help you save time and money. You only need one device to shop and save. The Wallet in the Kohl's App keeps all your savings together.

  10. Lost Kohl’s Cash

    cs.kohls.com/app/answers/detail_smart_assist/a_id/662

    Kohls Cash earned on an in-store purchase will be added to your Wallet if the purchase was made using a Kohls Card. Also, if your purchase was made using your Kohls Rewards account linked with your Kohls Shopping Account, your Kohls Cash® will be automatically added to your Wallet. Retrieve Kohl's Cash® Earned In-Store

  11. Using a KMC or Gift Card - Kohl's

    cs.kohls.com/app/answers/detail_smart_assist/a_id/48

    When making a return, you may receive your refund in the form of a Kohls Merchandise Credit. This Kohls Merchandise Credit, or KMC, can be later applied to any purchase of merchandise either in-store or online. Your KMC will apply to your purchase just like a gift card. Adding a Kohls Merchandise Credit to Your Wallet