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Cost of poor quality ( COPQ) or poor quality costs ( PQC ), are costs that would disappear if systems, processes, and products were perfect. COPQ was popularized by IBM quality expert H. James Harrington in his 1987 book Poor Quality Costs. [1] COPQ is a refinement of the concept of quality costs. In the 1960s, IBM undertook an effort to study ...
Warranty Direct was founded by father and son, David McClure Fisher and Duncan McClure Fisher, in June 1997, its sole service was vehicle warranties, primarily for second hand cars and private sales, [5] until 1999, when warranties for Household Appliance were launched. David and Duncan McClure Fisher sold the majority stake in April 2008, and ...
A 2007 review by Consumer Reports stated, "the lack of price transparency makes it hard to evaluate whether you'll save by joining DirectBuy. But even if you were to save 25 percent on purchases after joining, you'd need to spend more than $20,000 just to recoup your membership fee.
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Warranty. In law, a warranty is an expressed or implied promise or assurance of some kind. The term's meaning varies across legal subjects. [1] In property law, it refers to a covenant by the grantor of a deed. [2] In insurance law, it refers to a promise by the purchaser of an insurance about the thing or person to be insured.
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