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2. Eight dimensions of quality - Wikipedia

   en.wikipedia.org/wiki/Eight_dimensions_of_quality

   Garvin anticipated that the features of quality which he delineated would provide a business management vocabulary intended to support the use of quality as a strategic planning tool. Garvin, who died on 30 April 2017, [ 2 ] was posthumously honored with the prestigious award for 'Outstanding Contribution to the Case Method ' on 4 March 2018.

3. Quality (business) - Wikipedia

   en.wikipedia.org/wiki/Quality_(business)

   In such ways, the subjectivity of quality is rendered objective via operational definitions and measured with metrics such as proxy measures. In a general manner, quality in business consists of "producing a good or service that conforms [to the specification of the client] the first time, in the right quantity, and at the right time". [3]

4. Quality management - Wikipedia

   en.wikipedia.org/wiki/Quality_management

   Quality Control is the ongoing effort to maintain the integrity of a process to maintain the reliability of achieving an outcome. Quality Assurance is the planned or systematic actions necessary to provide enough confidence that a product or service will satisfy the given requirements.

5. Business plan - Wikipedia

   en.wikipedia.org/wiki/Business_plan

   A business plan is a ... Satires are used both to express cynicism about business plans and as an educational tool to improve the quality of business plans. For example,

6. Quality, cost, delivery - Wikipedia

   en.wikipedia.org/wiki/Quality,_cost,_delivery

   Performance is a product's primary operating characteristics. For example, for a vehicle audio system, those characteristics include sound quality, surround sound, and Wi-Fi connectivity. Conformance refers to the degree to which a certain product meets the customer's expectations. Special features or extras are additional features of a product ...

7. Quality assurance - Wikipedia

   en.wikipedia.org/wiki/Quality_assurance

   Product quality data is statistically charted to distinguish between common cause variation or special cause variation. [25] Walter Shewart of Bell Telephone Laboratories recognized that when a product is made, data can be taken from scrutinized areas of a sample lot of the part and statistical variances are then analyzed and charted.