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  2. Eight dimensions of quality - Wikipedia

    en.wikipedia.org/wiki/Eight_dimensions_of_quality

    Garvin anticipated that the features of quality which he delineated would provide a business management vocabulary intended to support the use of quality as a strategic planning tool. Garvin, who died on 30 April 2017, [ 2 ] was posthumously honored with the prestigious award for 'Outstanding Contribution to the Case Method ' on 4 March 2018.

  3. Quality (business) - Wikipedia

    en.wikipedia.org/wiki/Quality_(business)

    In such ways, the subjectivity of quality is rendered objective via operational definitions and measured with metrics such as proxy measures. In a general manner, quality in business consists of "producing a good or service that conforms [to the specification of the client] the first time, in the right quantity, and at the right time". [3]

  4. Outline of business management - Wikipedia

    en.wikipedia.org/wiki/Outline_of_business_management

    Business management – management of a business – includes all aspects of overseeing and supervising business operations. Management is the act of allocating resources to accomplish desired goals and objectives efficiently and effectively; it comprises planning, organizing, staffing, leading or directing, and controlling an organization (a ...

  5. Quality management system - Wikipedia

    en.wikipedia.org/wiki/Quality_management_system

    A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction ( ISO 9001:2015 ). [ 1 ]

  6. High performance organization - Wikipedia

    en.wikipedia.org/wiki/High_performance_organization

    There is not a clear definition of the high performance organization, but research shows that organizations that fit this model all hold a common set of characteristics. Chief among these is the ability to recognize the need to adapt to the surroundings that the organization operates in. High performance organizations can quickly and ...

  7. Total quality management - Wikipedia

    en.wikipedia.org/wiki/Total_quality_management

    Business interest in quality improvement under the TQM name also faded as Jack Welch's success attracted attention to Six Sigma and Toyota's success attracted attention to lean manufacturing, though the three share many of the same tools, techniques, and significant portions of the same philosophy.

  8. Organizing (management) - Wikipedia

    en.wikipedia.org/wiki/Organizing_(management)

    A good organization structure is essential for expanding a business activities. Organization structure determines the input resources needed for expansion of a business activity; similarly organization is essential for product diversification such as establishing a new product line. it also stimulates creativity in managers by organizing.

  9. Quality control - Wikipedia

    en.wikipedia.org/wiki/Quality_control

    Quality inspector in a Volkseigener Betrieb sewing machine parts factory in Dresden, East Germany, 1977. Quality control (QC) is a process by which entities review the quality of all factors involved in production. ISO 9000 defines quality control as "a part of quality management focused on fulfilling quality requirements". [1]