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  2. ServiceNow - Wikipedia

    en.wikipedia.org/wiki/ServiceNow

    ServiceNow, Inc. is an American software company based in Santa Clara, California, that develops a cloud computing platform to help companies manage digital workflows for enterprise operations. Founded in 2003 by Fred Luddy , ServiceNow is listed on the New York Stock Exchange and is a constituent of the Russell 1000 Index and S&P 500 Index . [ 2 ]

  3. Networked Help Desk - Wikipedia

    en.wikipedia.org/wiki/Networked_Help_Desk

    For example, if a customer support issue is caused by a software bug and reported to a help desk using one system, and then the fix is documented by the developers in another, and analyzed in a customer relationship management tool, keeping the records in each system up-to-date and notifying the customer manually using a swivel chair approach ...

  4. Software asset management - Wikipedia

    en.wikipedia.org/wiki/Software_asset_management

    Request management tools allow employees to place requests for software products using a centralized form and process specifically designed to capture and assess specific license requirements as well as to manage and track the procurement and deployment process.

  5. List of HTTP header fields - Wikipedia

    en.wikipedia.org/wiki/List_of_HTTP_header_fields

    The length of the request body in octets (8-bit bytes). Content-Length: 348: Permanent RFC 9110: Content-MD5: A Base64-encoded binary MD5 sum of the content of the request body. Content-MD5: Q2hlY2sgSW50ZWdyaXR5IQ== Obsolete [15] RFC 1544, 1864, 4021: Content-Type: The Media type of the body of the request (used with POST and PUT requests).

  6. Orchestration (computing) - Wikipedia

    en.wikipedia.org/wiki/Orchestration_(computing)

    Orchestration is often discussed in the context of service-oriented architecture, virtualization, provisioning, converged infrastructure and dynamic data center topics. . Orchestration in this sense is about aligning the business request with the applications, data, and infrastru

  7. Service-oriented architecture - Wikipedia

    en.wikipedia.org/wiki/Service-oriented_architecture

    By embracing a SOA approach, such systems can position themselves to stress the importance of well-defined, highly inter-operable interfaces. Other predecessors of SOA include Component-based software engineering and Object-Oriented Analysis and Design (OOAD) of remote objects, for instance, in CORBA.

  8. Enterprise resource planning - Wikipedia

    en.wikipedia.org/wiki/Enterprise_resource_planning

    For example, in the ServiceNow platform, business rules can be written requiring the signature of a business owner within 2 weeks of a newly completed risk assessment. The tool can be configured to automatically email notifications to the business owner, and transition the risk assessment to various stages in the process depending on the owner ...

  9. Software documentation - Wikipedia

    en.wikipedia.org/wiki/Software_documentation

    Often, software developers need to be able to create and access information that is not going to be part of the source file itself. Such annotations are usually part of several software development activities, such as code walks and porting, where third-party source code is analysed in a functional way. Annotations can therefore help the ...