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  2. Airport Authority Hong Kong - Wikipedia

    en.wikipedia.org/wiki/Airport_Authority_Hong_Kong

    The Ombudsman considered the complaint against AAHK substantiated and recommended the authority review its CCTV policies and procedures and provide customer service training that "would not compromise the honesty and transparency of AA."

  3. Review bomb - Wikipedia

    en.wikipedia.org/wiki/Review_bomb

    A review bomb is a malicious Internet phenomenon in which a large number of people or a few people with multiple accounts [1] post negative user reviews online in an attempt to harm the sales or popularity of a product, a service, or a business. [2]

  4. A room with "five men and a phone in it": Lawsuit ... - AOL

    www.aol.com/finance/room-five-men-phone-lawsuit...

    Its consumer complaint portal is only able to automatically process certain submissions, and somewhere around 10,000 complaints may still be awaiting manual review, according to one declaration.

  5. BBB Reveals America's Most Complained-About Businesses - AOL

    www.aol.com/news/2012-03-02-bbb-reveals-americas...

    Topping the complaint list were cell-phone companies, with 38,420 complaints, up 41% over 2010. After that, the list includes (in order of number of gripes): new-car dealers

  6. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  7. Ombudsmen in the United States - Wikipedia

    en.wikipedia.org/wiki/Ombudsmen_in_the_United_States

    In 1979 the Taxpayer Ombudsman Office was created within the Internal Revenue Service to act as an ombudsman for the taxpayer. [2] Renamed in 1996 as the Office of the Taxpayer Advocate, this office has a unique role with the Treasury Department as having the responsibility to submit annual reports to Congress without any prior review or comment from the IRS Commissioner, the Secretary of the ...

  8. Report abuse or spam on AOL - AOL Help

    help.aol.com/articles/report-abuse-or-spam-on-aol

    Learn how to report spam and other abusive conduct.

  9. Behind the $4 Trillion in CDOs: Sneaky Banks and Worthless ...

    www.aol.com/news/2010-04-26-explaining-the-4...

    Ratings agencies were paid "a small piece of the deal (typically 3.5 to 6 basis points [100 basis points = 1%] of the issue size)," explains Rutledge. "Law firms expected to earn about $1 million ...

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