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  2. Emotional literacy - Wikipedia

    en.wikipedia.org/wiki/Emotional_literacy

    According to Steiner emotional literacy is about understanding your feelings and those of others to facilitate relationships, including using dialogue and self-control to avoid negative arguments. The ability to be aware and read other people's feelings enables one to interact with them effectively so that powerful emotional situations can be ...

  3. Emotional competence - Wikipedia

    en.wikipedia.org/wiki/Emotional_competence

    The term implies ease in getting along with others and determines one's ability to lead and express effectively and successfully. Psychologists define emotional competence as the ability to monitor one's own and others' feelings and emotions and to use this information to guide one's thinking and actions. [2]

  4. Emotional expression - Wikipedia

    en.wikipedia.org/wiki/Emotional_expression

    For example, not everyone furrows their brow when they are feeling angry. Moreover, these emotional symbols are not universal due to cultural differences. For example, when Western individuals are asked to identify an emotional expression on a specific face, in an experimental task, they focus on the target's facial expression.

  5. Behavioral communication - Wikipedia

    en.wikipedia.org/wiki/Behavioral_communication

    Behaviors that may be present when an individual is engaging in assertive communication include: being open when expressing their thoughts and feelings, encouraging others to openly express their own opinions and feelings, listening to other's opinions and appropriately responding to them, accepting responsibilities, being action-orientated ...

  6. Nonviolent Communication - Wikipedia

    en.wikipedia.org/wiki/Nonviolent_Communication

    Expressing honestly, in NVC, is likely to involve expressing an observation, feeling, need, and request. An observation may be omitted if the context of the conversation is clear. A feeling might be omitted if there is sufficient connection already, or the context is one where naming a feeling isn't likely to contribute to connection.

  7. Emotion - Wikipedia

    en.wikipedia.org/wiki/Emotion

    Expressing emotions through facial expressions, body language, and vocalizations helps convey information to others about one's internal state. This, in turn, facilitates cooperation, bonding, and the maintenance of social relationships. For example, a smile communicates happiness and friendliness, while a frown may signal distress or disapproval.

  8. Emotions and culture - Wikipedia

    en.wikipedia.org/wiki/Emotions_and_culture

    Translation is also a key issue whenever cultures that speak different languages are included in a study. Finding words to describe emotions that have comparable definitions in other languages can be very challenging. For example, happiness, which is considered one of the six basic emotions, in English has a very positive and exuberant meaning.

  9. Emotional labor - Wikipedia

    en.wikipedia.org/wiki/Emotional_labor

    Dispositional traits and inner feeling on the job; such as employees' emotional expressiveness, which refers to the capability to use facial expressions, voice, gestures, and body movements to transmit emotions; [11] or employees' level of career identity (the importance of the career role to self-identity), which allows them to express the ...