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Import and export your personal data to a file for safekeeping. Personal data includes Mail, Favorites, Address Book, and settings. 1. Sign in to Desktop Gold. 2. Click the Settings icon. 3. While in the General settings, click the My Data tab. 4. Click Import or Export. 5. Select your file. 6. If exporting, create a password.
Click the Settings icon. While in General settings, click the My Data tab. Click Export. Choose a location to save the export file and click save. By default it will save the file in your My Documents folder named AOL Desktop Backup and the date the backup was created. For added security, you have the option to create a password for your export ...
6. Click on any folder under Saved on My PC to access your locally stored emails. 7. Double click an email to open it. 8. Click the File menu in the upper left corner of the screen. 9. Click Save 10. Enter a file name and select a format (text or HTML). 11. Click Save.
• Navigate to AOL Desktop folder • Double click on the AOL Desktop application file. • From the Desktop Gold toolbar help menu, select Create new desktop shortcut. • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove programs. • Select AOL Desktop Gold.
Filters - Review your settings to see if filters are sending emails to another folder. If you find any unexpected filters, check to see if your account may have been compromised. Search for them - Locate misplaced emails using our basic or advanced search options. Spam and Trash - These folders don't show in search results. Check them manually.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
AOL's Search and Recover can assist you in locating any lost files or folders that may have been mistakenly deleted. Search and Recover is able to perform recoveries for many digital media and devices including cameras, music players, CDs, DVDs, memory cards and flash drives. Please note that solid state drives aren't covered. Additional info
Search and Recover can rescue crucial work and cherished memories you thought were gone forever. It's fast and easy to use, and even data lost years ago can be recovered.
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