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  2. Services marketing - Wikipedia

    en.wikipedia.org/wiki/Services_marketing

    The American Marketing Association defines service marketing as an organizational function and a set of processes for identifying or creating, communicating, and delivering value to customers and for managing customer relationship in a way that benefit the organization and stake-holders. Services are (usually) intangible economic activities ...

  3. Biology and consumer behaviour - Wikipedia

    en.wikipedia.org/wiki/Biology_and_consumer_behaviour

    However, little literature has considered the link between consumption behaviour and the basics of human biology. Segmentation by biological-driven demographics such as sex and age are already popular and pervasive in marketing. As more knowledge and research is known, targeting based on consumers' biology is of growing interest and use to ...

  4. Marketing accountability - Wikipedia

    en.wikipedia.org/wiki/Marketing_accountability

    Some marketing materials are designed to inform, others attempt to portray the product or service attractively, yet others attempt to influence purchasing behavior. Most marketing campaigns include all three orientations; a brand may have glossy ads to boost attractiveness, brochures to convey information, and coupons with expiration dates to ...

  5. Marketing - Wikipedia

    en.wikipedia.org/wiki/Marketing

    Steve Jobs's marketing skills have been credited for reviving Apple Inc. and turning it into one of the most valuable brands. [1] [2] Marketing is the act of satisfying and retaining customers. [3] It is one of the primary components of business management and commerce. [4] Marketing is typically conducted by the seller, typically a retailer or ...

  6. Glossary of biology - Wikipedia

    en.wikipedia.org/wiki/Glossary_of_biology

    This glossary of biology terms is a list of definitions of fundamental terms and concepts used in biology, the study of life and of living organisms.It is intended as introductory material for novices; for more specific and technical definitions from sub-disciplines and related fields, see Glossary of cell biology, Glossary of genetics, Glossary of evolutionary biology, Glossary of ecology ...

  7. Operations management for services - Wikipedia

    en.wikipedia.org/wiki/Operations_management_for...

    Service Blueprint The service blueprint is a way to describe the flow of a customer through a service operation from the start to the finish, along with the actions provided by the service providers both in interaction with the customer and in the "back room" out of sight of the customer. For example, if a customer wishes to purchase a suit ...

  8. Public sector marketing - Wikipedia

    en.wikipedia.org/wiki/Public_Sector_Marketing

    For two main reasons it is not possible to determine whether marketing can really be applied to the public sector or not. The public section is not a homogenous entity, as it includes both services of a commercial nature (hospitals, tourism, etc.) and activities involving constraints (corrections, taxation, etc.).

  9. Service-dominant logic - Wikipedia

    en.wikipedia.org/wiki/Service-dominant_logic

    The first axiom (FP1) ' Service is the fundamental basis of exchange ' is based on the previously introduced definition of service as the application of operant resources (primarily knowledge and skill) for the benefit of another actor. S-D logic argues that it is always fundamentally service, rather than goods, per se, that actors exchange as ...