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  2. Goals, plans, action theory - Wikipedia

    en.wikipedia.org/wiki/Goals,_plans,_action_theory

    The Goals, Plans, Action theory explains how people use influence over others to accomplish their goals. This theory is prominent in the field of interpersonal communication. The theory is a model for how individuals gain compliance from others. [1] There can be multiple goals related to the need for compliance.

  3. People skills - Wikipedia

    en.wikipedia.org/wiki/People_skills

    Oral communication and teamwork were ranked number 1 and 2 respectively among 15 job skills that executives and hiring managers identified as very important for new employees in a large US 2018 survey. [24] But employers have trouble finding new employees with good oral communication because schools are not teaching the skills. [25]

  4. Active listening - Wikipedia

    en.wikipedia.org/wiki/Active_listening

    Active listening skills, including but not limited to eye contact, no distractions, and clarity seeking, round out these techniques by engaging in an active, respectful, and attentive way. Only by practicing these methods can listeners create a non-threatening, meaningful space for communication.

  5. Interpersonal communication - Wikipedia

    en.wikipedia.org/wiki/Interpersonal_communication

    Interpersonal communication research addresses at least six categories of inquiry: 1) how humans adjust and adapt their verbal communication and nonverbal communication during face-to-face communication; 2) how messages are produced; 3) how uncertainty influences behavior and information-management strategies; 4) deceptive communication; 5 ...

  6. Intercultural communication - Wikipedia

    en.wikipedia.org/wiki/Intercultural_communication

    Intercultural communication is a discipline that studies communication across different cultures and social groups, or how culture affects communication.It describes the wide range of communication processes and problems that naturally appear within an organization or social context made up of individuals from different religious, social, ethnic, and educational backgrounds.

  7. Models of communication - Wikipedia

    en.wikipedia.org/wiki/Models_of_communication

    Many models of communication include the idea that a sender encodes a message and uses a channel to transmit it to a receiver. Noise may distort the message along the way. The receiver then decodes the message and gives some form of feedback. [1] Models of communication simplify or represent the process of communication.

  8. Human communication - Wikipedia

    en.wikipedia.org/wiki/Human_communication

    Human communication can be defined as any Shared Symbolic Interaction. [6]Shared, because each communication process also requires a system of signification (the Code) as its necessary condition, and if the encoding is not known to all those who are involved in the communication process, there is no understanding and therefore fails the same notification.

  9. Opinion leadership - Wikipedia

    en.wikipedia.org/wiki/Opinion_leadership

    In his article "The Two Step Flow of Communication", Elihu Katz, [13] [14] found opinion leaders to have more influence on people's opinions, actions, and behaviors than the media. Opinion leaders are seen to have more influence than the media for a number of reasons. Opinion leaders are seen as trustworthy and non-purposive.