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HSBC Premier is the group's premium financial services product. [184] It has its own portfolio of credit cards around the world. The exact benefits and qualification criteria vary depending on the country. Customers have a dedicated premier relationship manager, global 24-hour access to call centres, free banking services, and preferential rates.
In 2010, HSBC was rated the worst in customer advocacy by Forrester Research, which asked bank customers to rank their banks. In the national survey of approximately 4,500 banking customers assessing the top 50 banks, in answer to the question: "My financial provider does what’s best for me, not just its own bottom line," HSBC set a new all ...
In April 2008, HSBC confirmed the loss of unencrypted data disks containing life insurance policy details for 370,000 customers. [18] In February 2011 HSBC sent a letter dated 11 February to an unknown number of recipients, stating that they were "writing to inform you of the potential compromise of some of your former account information with us."
The following table lists the 100 largest bank holding companies in the United States ranked by total assets of September 30, 2024 per the Federal Financial Institutions Examination Council, along with the market capitalization of public banks.
The following is a list of the world's largest publicly traded financial services companies, ordered by annual sales for the latest Fiscal Year that ended March 31, 2018 or prior (all public companies with sales of $20 billion or more are included, while privately held companies are not included).
Number of banks in the top 100 by total assets [1] Rank Country Number 1 China: 20 2 United States: 12 3 Japan: 8 4 France: 6 South Korea: 6 United Kingdom: 6 7 Canada: 5 Germany: 5 8 Australia: 4 Brazil: 4 11 Netherlands: 3 Singapore: 3 Spain: 3 14 India: 2 Italy: 2 Russia: 2 Sweden: 2 Switzerland: 2 19 Austria: 1 Belgium: 1 Denmark: 1 Finland: 1
In April 2015, HSBC Finance was reported as having accidentally uploaded information on United States customers' mortgages, including social security numbers and telephone numbers, to a publicly accessible webserver that was subsequently indexed by Google search. The data included information from a large number of HSBC Finance's subsidiary ...
First Direct (styled first direct) is a telephone and internet based direct retail bank, which is division of HSBC UK Bank plc based in the United Kingdom.First Direct has headquarters in Leeds, England, and has 1.9 million customers. [1]