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2. Alvaria - Wikipedia

   en.wikipedia.org/wiki/Alvaria

   Alvaria, Inc., formerly Aspect Software, Inc., is an American multinational software company that sells call center and customer experience (CX) software technology to large enterprises. The company is headquartered in Westford, Massachusetts .

3. Customer engineer - Wikipedia

   en.wikipedia.org/wiki/Customer_engineer

   Originally simply engineer, those who specialized in servicing IBM equipment in use by its customers were designated customer engineers by Tom Watson circa 1942.. Based on the requirements, an IBM CE could be a Field CE and service many customers around a defined territory, e.g.: Kuala Lumpur, or they could be based at the place of business of a particularly large customer and service only ...

4. AOL - Finance News & Latest Business Headlines - AOL.com

   www.aol.com/careers

   From stock market news to jobs and real estate, it can all be found here. ... For premium support please call: 800-290-4726 more ways to reach us. Sign in. Mail. ... Imagine a customer-service ...

5. Fuze (company) - Wikipedia

   en.wikipedia.org/wiki/Fuze_(company)

   On May 25, 2020, Fuze announced the launch of the Fuze 6 platform, for an improved user, administrator, and contact center user experience. [13] In February 2021, Fuze announced Fuze for Manufacturing, an offering that adds targeted supply chain, distribution and logistics, employee capabilities, and integrations with applications commonly used ...

6. F5, Inc. - Wikipedia

   en.wikipedia.org/wiki/F5,_Inc.

   F5 is headquartered in Seattle, Washington in F5 Tower, with an additional 75 offices [2] in 43 countries [2] focusing on account management, global services support, product development, manufacturing, software engineering, and administrative jobs.

7. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   It is expected that artificial intelligence-based chatbots will significantly impact call centre jobs and will increase productivity substantially. [2] [3] [4] Many organisations have already adopted AI-based chatbots to improve their customer service experience. [4] [5] [3] The contact center is a central point from which all customer contacts ...