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Keap offers an integrated email marketing platform for small business users. [2] [5] [9]The Keap platform can create and host Web forms and links, execute automated campaigns, track ROI, provide customer sales updates, database management and e-commerce functionality.
By 2008, SugarCRM employed over 150 people. [10] In June 2008, co-founder Taylor left the company, during what technology website The Register called "a mysterious exodus of senior and experienced business staff" from SugarCRM. [11] Clint Oram replaced him as the CTO. [12] [citation needed] In May 2009, co-founder and CEO Roberts left the company.
Freshworks Inc. is a cloud-based software-as-a-service company, founded in 2010 in Chennai, India. [2] [3] The company provides cloud-based tools for customer relationship management (CRM), IT service management (ITSM), and e-commerce marketing.
[46] [47] The company has three CRM offerings: The Raiser's Edge NXT, Blackbaud CRM and Luminate CRM. [48] Blackbaud CRM is a web-based platform that is the company's lead offering for larger organizations that need to handle complex tasks. [48] [49] Luminate is Blackbaud's offering for mid-tier organizations and is fully integrated with ...
CRM systems that track and measure marketing campaigns over multiple networks, tracking customer analysis by customer clicks and sales. Some CRM software is available as a software as a service (SaaS), delivered via the internet and accessed via a web browser instead of being installed on a local computer. Businesses using the software do not ...
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