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2. Identify legitimate AOL websites, requests, and communications

   help.aol.com/articles/identify-legitimate-aol...

   • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

3. Protect yourself from internet scams - AOL Help

   help.aol.com/articles/protect-yourself-from...

   Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

4. How to spot phishing scams and keep your info safe - AOL

   www.aol.com/lifestyle/protect-yourself-email...

   But what do email phishing scams look like, exactly? Here's what you need to know. Shop it: Malwarebytes Premium Multi-Device, 30-day free trial then $4.99 a month, subscriptions.aol.com

5. Use AOL Official Mail to confirm legitimate AOL emails

   help.aol.com/articles/what-is-official-aol-mail

   AOL Mail is focused on keeping you safe while you use the best mail product on the web. One way we do this is by protecting against phishing and scam emails though the use of AOL Official Mail. When we send you important emails, we'll mark the message with a small AOL icon beside the sender name.

6. Scam baiting - Wikipedia

   en.wikipedia.org/wiki/Scam_baiting

   For scams conducted via written communication, baiters may answer scam emails using throwaway email accounts, pretending to be receptive to scammers' offers. [4]Popular methods of accomplishing the first objective are to ask scammers to fill out lengthy questionnaires; [5] to bait scammers into taking long trips; to encourage the use of poorly made props or inappropriate English-language ...

7. Technical support scam - Wikipedia

   en.wikipedia.org/wiki/Technical_support_scam

   In September 2011, Microsoft dropped gold partner Comantra from its Microsoft Partner Network following accusations of involvement in cold-call technical-support scams. [60] However, the ease with which companies that carry out technical support scams can be launched makes it difficult to prevent tech support scams from taking place. [61]

8. Overpayment scam - Wikipedia

   en.wikipedia.org/wiki/Overpayment_scam

   An overpayment scam, also known as a refund scam, is a type of confidence trick designed to prey upon victims' good faith.In the most basic form, an overpayment scam consists of a scammer claiming, falsely, to have sent a victim an excess amount of money.

9. Contact AOL customer support

   help.aol.com/articles/account-management...

   The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.