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Overall complaints for that year were down by 6.5%. The DVLA customer service excellence standard was retained. No details were provided on how this was measured. Customer satisfaction levels varied between 76% and 97% in the four categories surveyed; vehicle registration, driver licence renewal, vehicle taxation, driver medical transactions.
The Driver and Vehicle Standards Agency (DVSA) is an executive agency of the UK Department for Transport (DfT).. It carries out driving tests, approves people to be driving instructors and MOT testers, carries out tests to make sure lorries and buses are safe to drive, [2] carries out roadside checks on drivers and vehicles, and monitors vehicle recalls.
Driver's License Section Bureau of Motor Vehicles The Driver's License Section division is a division of the Bureau of Motor Vehicles, which is a division of the Northern Mariana Islands Department of Public Safety and vehicle registration and title is handled by the Department of Public Safety. Puerto Rico: Driver Services Directorate
In the United Kingdom, a driving licence is the official document which authorises its holder to operate motor vehicles on highways and other public roads. It is administered in England, Scotland and Wales by the Driver and Vehicle Licensing Agency (DVLA) and in Northern Ireland by the Driver & Vehicle Agency (DVA).
A Level 2 License (Junior License) permits the holder to drive unaccompanied with up to one person not in immediate family except between the hours of 10 p.m. and 5 a.m. unless accompanied by a licensed driver over 21 or driving to or from work, school sanctioned event, organized activity, or religious event. [83]
In the first half of the 2024-25 financial year, car park operators paid the DVLA for 7,236,328 keeper details. This compares to 4,770,984 for the entire 2016-17 financial year.
The Oak Inn in Coventry could have its licence revoked or suspended after complaints of persistent noise.
If a driver already holds a valid full driving licence but wishes to drive larger vehicles, minibuses or buses, provisional entitlement for these categories of vehicle is required. For those holding a provisional licence, taking the theory test is the next step before acquiring a full licence.