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QNAP Systems, Inc. (Chinese: 威聯通科技) is a Taiwanese corporation that specializes in network-attached storage (NAS) appliances used for file sharing, virtualization, storage management and surveillance applications.
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An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...
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Customer support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1 ]
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