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  2. Remove extra usernames in AOL Desktop Gold

    help.aol.com/articles/remove-extra-usernames-in...

    Keep in mind, once you remove the username, any data stored for that name on your computer will be deleted, though the actual account may still exist. 1. Click Settings. 2. Click Manage users in the General tab. 3. Select the username you want removed. 4. Click Remove. 5. Click Remove again, then Continue to confirm you really want to remove ...

  3. Fix problems signing in to AOL Mail

    help.aol.com/articles/fix-problems-signing-in-to...

    If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist. While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding down the Shift key as you click web ...

  4. Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address

  5. Sign in to AOL Desktop Gold and manage your usernames

    help.aol.com/articles/aol-desktop-signing-on

    3. On the Sign On screen, click the small arrow pointing down to bring up a list of all stored usernames. 4. Select the desired username by clicking on it. Click Continue once you selected the username. 5. Once you click Continue a new window appears. Check if the correct username is displayed and click Continue. 6.

  6. Account Management - AOL Help

    help.aol.com/products/my-account

    If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account. Get the steps for common third-party email applications. Account Management · Dec 9, 2024

  7. Fix problems signing into your AOL account - AOL Help

    help.aol.com/articles/help-signing-in

    To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.

  8. Manage your AOL username

    help.aol.com/articles/account-management...

    In the past, AOL offered the ability to create secondary usernames linked to this Primary username, however, as of November 30, 2017, the ability to add or manage additional usernames has been removed. You can no longer create secondary usernames or designate alternate Primary usernames. You'll only be able to delete each username separately ...

  9. Reset or change your password - AOL Help

    help.aol.com/articles/account-management...

    Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.