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Quick Assist is a Microsoft Windows feature that allows a user to view or control a remote Windows computer over a network or the Internet to resolve issues without directly touching the unit. [ 1 ] [ 2 ] [ 3 ] It is based on the Remote Desktop Protocol (RDP).
Microsoft Configuration Manager (ConfigMgr) is a systems management software product developed by Microsoft for managing large groups of computers providing remote control, patch management, software distribution, operating system deployment, and hardware and software inventory management.
Remote assistance: remote and local users are able to view the same screen at the same time, so a remote user can assist a local user. Access permission request: local user should approve a remote access session start. NAT passthrough: the ability to connect to the server behind a NAT without configuring the router's port forwarding rules. It ...
The Windows App is a Remote Desktop Protocol client that allows users to connect to Windows 365, Azure Virtual Desktop, and Microsoft Dev Box instances. Additionally, on non-Windows platforms excluding the browser, the Windows App allows users to connect to servers running Remote Desktop Services and remote PCs. [ 22 ]
Remote control software combined with telephone communication can be nearly as helpful for novice computer-users as if the support staff were actually there. Remote desktop software can be used to access a remote computer: a physical personal computer to which a user does not have physical access, but that can be accessed or interacted with. [4]
In addition to the Microsoft-created Remote Desktop Services, open-source RDP servers on Unix include FreeRDP (see above), ogon project and xrdp. The Windows Remote Desktop Connection client can be used to connect to such a server. There is also Azure Virtual Desktop which makes use of RDP and is a part of the Microsoft Azure platform.
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Remote Desktop Services (RDS), known as Terminal Services in Windows Server 2008 and earlier, [1] is one of the components of Microsoft Windows that allow a user to initiate and control an interactive session [2] on a remote computer or virtual machine over a network connection.
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