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2. Ishikawa diagram - Wikipedia

   en.wikipedia.org/wiki/Ishikawa_diagram

   Sample Ishikawa diagram shows the causes contributing to problem. The defect, or the problem to be solved, [1] is shown as the fish's head, facing to the right, with the causes extending to the left as fishbones; the ribs branch off the backbone for major causes, with sub-branches for root-causes, to as many levels as required.

3. File:Ishikawa Fishbone Diagram.svg - Wikipedia

   en.wikipedia.org/wiki/File:Ishikawa_Fishbone...

   Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.2 or any later version published by the Free Software Foundation; with no Invariant Sections, no Front-Cover Texts, and no Back-Cover Texts

4. Seven basic tools of quality - Wikipedia

   en.wikipedia.org/wiki/Seven_Basic_Tools_of_Quality

   The seven basic tools of quality are a fixed set of visual exercises identified as being most helpful in troubleshooting issues related to quality. [1] They are called basic because they are suitable for people with little formal training in statistics and because they can be used to solve the vast majority of quality-related issues.

5. DMAIC - Wikipedia

   en.wikipedia.org/wiki/DMAIC

   The purpose of this step is to identify, validate and select a root cause for elimination. A large number of potential root causes (process inputs, X) of the project problem are identified via root cause analysis (for example, a fishbone diagram). The top three to four potential root causes are selected using multi-voting or other consensus ...

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7. List of concept- and mind-mapping software - Wikipedia

   en.wikipedia.org/wiki/List_of_concept-_and_mind...

   General-purpose freeware diagram editor; Can be used to draw different kinds of diagrams: flowcharts, computer network diagrams, UML diagrams, BPMN diagrams, mind maps, organization charts, entity relationship diagrams and many others; Mind42: Proprietary: Mind mapping: Web browser: Yes Yes Yes Browser-based collaborative web application

8. Five whys - Wikipedia

   en.wikipedia.org/wiki/Five_whys

   Five whys (or 5 whys) is an iterative interrogative technique used to explore the cause-and-effect relationships underlying a particular problem. [1] The primary goal of the technique is to determine the root cause of a defect or problem by repeating the question "why?"

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