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  2. Business process outsourcing to India - Wikipedia

    en.wikipedia.org/wiki/Business_process...

    India thus has some 5–6% share of the total Industry, but a commanding 63% share of the offshore component. [citation needed] The U.S. $7.2 billion also represents some 20% of the IT and BPO Industry which is in total expected to have revenues worth US$36 billion for 2006. The headcount at 400,000 is some 40% of the approximate one million ...

  3. Information technology in India - Wikipedia

    en.wikipedia.org/.../Information_technology_in_India

    The information technology (I.T.) industry in India comprises information technology services and business process outsourcing. [1] The share of the IT-BPM sector in the GDP of India is 7.4% in FY 2022. [2] [3] The IT and BPM industries' revenue is estimated at US$ 245 billion in FY 2023.

  4. Business process outsourcing - Wikipedia

    en.wikipedia.org/wiki/Business_process_outsourcing

    The BPO industry is a small segment of the total outsourcing industry in India. The BPO industry workforce in India is expected to shrink by 14% in 2021. [citation needed] The BPO industry and IT services industry in combination are worth a total of US$154 billion in revenue in 2017. [34] The BPO industry in the Philippines generated $22.9 ...

  5. Outsourcing - Wikipedia

    en.wikipedia.org/wiki/Outsourcing

    The BPO industry is a small segment of the total outsourcing industry in India. The BPO industry workforce in India is expected to shrink by 14% in 2021. [210] The BPO industry and IT services industry in combination are worth a total of US$154 billion in revenue in 2017. [211] The BPO industry in the Philippines generated $26.7 billion in ...

  6. Tata Consultancy Services - Wikipedia

    en.wikipedia.org/wiki/Tata_Consultancy_Services

    Banking BPO Chile $23m 1,257 [64] [65] Tata Infotech February 2006 IT services India $259.2m 3,600 [66] [67] TCS Management November 2006 IT services Australia $13m 35 [68] [69] TKS-Teknosoft November 2006 Banking software Chile $80.4m 115 [70] Citigroup Global Services Limited December 2008 Banking and financial services BPO India $512m 12,472 ...

  7. Call centre industry in India - Wikipedia

    en.wikipedia.org/wiki/Call_centre_industry_in_India

    A call centre is an office with the capacity to field many telephone calls for a company. [1] Types of call centre work can include customer service and telemarketing. Factors that have made India attractive as a hub of call centre work from the English-speaking world include its convenient time zone, low labour costs, and large English-speaking popu

  8. Infosys BPM - Wikipedia

    en.wikipedia.org/wiki/Infosys_BPM

    The company was started as Progeon Limited in April 2002 and is among the leading outsourcing companies in India according to NASSCOM. [3] It was started as a 74-26 joint venture between Infosys and Citibank Investments. In 2006, Infosys bought out Citibank's share at a price of ₹592 per share, Citibank having invested at ₹0.20 per share. [4]

  9. Knowledge process outsourcing - Wikipedia

    en.wikipedia.org/wiki/Knowledge_process_outsourcing

    Like India's KPO industry, the Philippine KPO sector has evolved along similar lines. Starting with contact center services and low-value back office work like data entry and IT maintenance, the country is now considered an established destination for animation and design and content/publishing KPO services (Sathe and Aradhana, Sourcingmag.com).