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Depending on the wording of an SLA, if the availability of a system drops below that in the signed SLA, a hosting provider often will provide a partial refund for time lost. How downtime is determined changes from provider to provider, therefore reading the SLA is imperative. [10] Not all providers release uptime statistics.
Deft, a Summit company (formerly known as ServerCentral) is an IT infrastructure provider of colocation, cloud infrastructure, IaaS, DRaaS, network connectivity, managed storage, and managed services in data centers across North America, Europe, Australia, and Asia.
WP Engine is an American hosting company that provides hosting services for websites built on the open-source content management system WordPress. [2] It was founded by Jason Cohen in 2010 and is headquartered in Austin, Texas.
Since its acquisition by Endurance International, HostGator has suffered an increased incidence of server outages and downtime. Notably, on August 2, 2013 and December 31, 2013, Endurance International Group’s data center in Provo, Utah, experienced network outages that affected thousands of customers of Bluehost, HostGator, Hostmonster and JustHost.
Typically, cloud providers' Service Level Agreements (SLAs) do not encompass all forms of service interruptions. Exclusions typically include planned maintenance, downtime resulting from external factors such as network issues, human errors, like misconfigurations, natural disasters, force majeure events, or security breaches. Typically ...
Website monitoring can be used to hold web hosting providers accountable for their service-level agreements. Most web hosts offer a 99.9% uptime guarantee and when uptime is less than that, individuals can be refunded for the excessive downtime.
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