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Remote controlling feature. Quick Assist is a Microsoft Windows feature that allows a user to view or control a remote Windows computer over a network or the Internet to resolve issues without directly touching the unit. [1][2][3] It is based on the Remote Desktop Protocol (RDP). It is complemented by Get Help, a feature introduced in Windows ...
Get Help, known as Contact Support before the Windows 10 Creators Update, [2] is a built-in interface for communicating with Microsoft customer service employees over the Internet. The opening screen requests that the user specify a product and explain a problem with it. It also offers the user links to online help articles for business and IT ...
Built-in encryption: the software has at least one method of encrypting the data between the local and remote computers, and the encryption mechanism is built into the remote control software. File transfer: the software allows the user to transfer files between the local and remote computers, from within the client software's user interface.
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Finally, Microsoft is rolling out a new Quick Assist app that’s meant to give the family IT person the ability to take remote control of their parents’ or grandparents’ Windows 11 PCs to ...
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Microsoft Corporation is an American multinational corporation and technology company headquartered in Redmond, Washington. [2] Its best-known software products are the Windows line of operating systems, the Microsoft 365 suite of productivity applications, the Azure cloud computing platform, and the Edge web browser.
Pinning an AOL app to your Windows 10 Start menu is a simple task, follow the steps below. Right-click on the app name. A small menu will appear. Alternatively, you can select Pin to taskbar if you would like to add a shortcut to the bottom of your desktop. Now you have easy access to your favorite AOL apps from the Start menu or desktop!