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The PSA's authority to regulate Controlled Premium Rate Services (CPRS) came from Section 120 and 121 of the Communications Act 2003 [8] and through Ofcom's Premium Rate Services Condition. [9] The PSA regulated those services using a Code of Practice, [10] [11] approved by Ofcom. This set out the rules with which all such providers had to comply.
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This caused some people to question the legitimacy of PSA as a 3rd party grading service. [1] In 2005, PSA Grader Bill Hughes, a grader of the T206 Honus Wager card, admitted in an interview with New York Daily News reporter Michael O'Keeffe that he knew the card had been trimmed when he graded the card. [3]
Typical PSA functions include project management and documentation, time recording, billing, reporting, [2] and resource utilization. [ citation needed ] These features are often integrated with accounting, Customer Relationship Management (CRM) systems, and payroll systems in order to improve efficiency of overall operations.
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