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Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support.
If you need help, our Customer Service is happy to assist you. We also offer a number of self-service options that allow you to solve your issue.
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Get games, a Twitch channel subscription, and more gaming benefits every month. Save on prescriptions at 60,000 pharmacies, including Walgreens, CVS, and Amazon Pharmacy. Enjoy hundreds of new books, magazines, and more each month. Try on fashion items before you buy, and only pay for what you keep.
Amazon Customer Service will answer any inquiries from your customers directly, 24/7, via phone, chat, or email. You will receive a monthly email summarizing the previous month's performance. Customer Service by Amazon is currently available for Amazon stores in the United States, Germany and Japan.
If you need help with using your product or if it doesn't work correctly, Amazon provides free Product Support. Among these options are calls, chat, manufacturer contact details, and text or video troubleshooting guides.
Visit the Amazon device and digital services help portal to set up your device, troubleshoot issues, or manage your account. You also have options to solve issues via online chat, or by calling customer service.
You’ll be the first point-of-contact for our customers. You’ll answer their requests through phone, chat and/or email — this includes everything from order and product questions to payment matters and website guidance.
For non-delivery support, live chat is available in the Amazon Flex app from 5 a.m. to 7 p.m. US Pacific time by going to the main menu > “Help” > “Contact Us.” Once you select a topic from the menu, you’ll see information with answers to the most commonly asked questions.
Official Amazon US hiring support ready to assist candidates with employment-related questions.