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The product is an artificial intelligence-powered chatbot which works as an intelligent personal assistant, named Niki.Leveraging natural language processing and machine learning, Niki presents a chat-based [10] natural language user interface to the users where they can interact with Niki in their natural language.
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Yellow.ai, formerly Yellow Messenger, is a multinational company headquartered in San Mateo, California focused on customer service automation. [2] It was founded in 2016 and provides an AI platform for automating customer support experiences across chat and voice.
The company was founded by Arvind Jain, in Palo Alto, California, United States, in 2019. [5]In March 2019, shortly after its establishment, Glean raised $15 million in Series A funding co-led by Kleiner Perkins and Lightspeed, which included participation from the Slack Fund.
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Amelia is an AI-based digital assistant. The platform uses generative AI and cognitive AI to allow businesses to build, deploy and optimize virtual agents that can handle a wide range of business functions. Amelia is most often deployed to provide user-facing support, as well as assist contact center agents during live conversations.
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