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  2. Collect reviews via Google Customer Reviews

    support.google.com/merchants/answer/7548675

    Google Customer Reviews is a free service that enables Google to collect valuable feedback from customers who’ve made a purchase on your site. By joining Google Customer Reviews, you'll also be able to see your product ratings and reviews by enabling the Product Ratings feature through the Google Customer Reviews opt-in survey module.

  3. Get Google reviews - Google Business Profile Help

    support.google.com/business/answer/3474122

    You can request reviews from customers by sharing a URL specific to your business. You can encourage your customers to spread the word about your business through Google reviews with these best practices: Tip: Your customers don’t need a Gmail address to leave a review if they sign in to their Google Account. Verify your Business Profile ...

  4. About Google Customer Reviews - Google Shopping Help

    support.google.com/googleshopping/answer/7163734

    Google Customer Reviews is a program that allows you to rate your purchase experience with our partners who participate in the program. The rating that you give in your review can help other shoppers make an informed decision to purchase. If you opt-in to receiving a survey from Google Customer Reviews, Google will email you a few days after ...

  5. Read & reply to reviews on Google

    support.google.com/business/answer/3474050

    On your computer, go to Google Maps or use Google Search. Google Maps: At the bottom right, tap Business. Google Search: In the search bar, enter your business name. Click Read Reviews. Next to the review you’d like to reply to, click Reply. To edit your reply: On your reply, click Edit. To delete your reply: On your reply, click Delete.

  6. FAQs for Google Customer Reviews - Google Merchant Center Help

    support.google.com/merchants/answer/7124326

    Yes. The survey opt-in can be displayed to users on mobile and desktop web browsers. If you'd like to use the mobile opt-in feature on your mobile site, integrate the Google Customer Reviews opt-in code snippet on your mobile site’s order confirmation page, in addition to your desktop or tablet site. The survey experience works across devices ...

  7. Add, edit, or delete Google Maps reviews & ratings

    support.google.com/maps/answer/6230175

    At the top left, click Menu . Click Your contributions Reviews. Next to the review you want to edit or delete, click More . Select Edit review or Delete review and follow the on-screen steps. Tip: If you edit your review, the date of when the last edit was made will show up as the review's post date.

  8. Manage your Google Business reviews

    support.google.com/business/workflow/9945796

    Manage reviews on your Google Business Profile with our easy, automated self-help flow. It lets you report review removals and check review status in minutes.

  9. Chat Support Help - Google Help

    support.google.com/chatsupport

    Official Chat Support Help Center where you can find tips and tutorials on using Chat Support and other answers to frequently asked questions.

  10. Store ratings overview - Google Merchant Center Help

    support.google.com/merchants/answer/190657

    Google Customer Reviews: A free program that collects post-fulfillment reviews on behalf of merchants, managed in Google Merchant Center. Shopping reviews for your store domain, which include post-fulfillment comments from the various supported review partners listed below, in addition to users of Google Search.

  11. About store ratings - Google Ads Help

    support.google.com/google-ads/answer/2375474

    About store ratings. Store ratings help people find businesses that offer high quality customer experiences, helping to build trust and enabling more informed purchasing decisions. As a result, store ratings can help merchants improve the performance of ads and organic listings and drive more qualified customers to their landing pages.