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Librarian, Ballard Carnegie Library, Seattle, Washington c. 1907 The reference desk or information desk of a library is a public service counter where professional librarians provide library users with direction to library materials, advice on library collections and services, and expertise on multiple kinds of information from multiple sources.
Information and communication technology literacy (ICT) is an example of a modern approach to library instruction. [9] ICT extends information literacy to the use of computer technology in a variety of forms to manipulate, deliver, and receive information and ideas.
A reference interview is a conversation between a librarian and a library user, usually at a reference desk, in which the librarian responds to the user's initial explanation of their information need by first attempting to clarify that need and then by directing the user to appropriate information resources.
Prior to computerization, library tasks were performed manually and independently from one another. Selectors ordered materials with ordering slips, cataloguers manually catalogued sources and indexed them with the card catalog system (in which all bibliographic data was kept on a single index card), fines were collected by local bailiffs, and users signed books out manually, indicating their ...
Library technical services are the ongoing maintenance activities of a library's collection, including the three broad areas of collection development, cataloging, and processing. [1] Technical services are the infrastructure that enable the user's experience of many library services and are typically performed "behind the scenes."
The earliest digital reference services were launched in the mid-1980s, primarily by academic and medical libraries, and provided by e-mail.These early-adopter libraries launched digital reference services for two main reasons: to extend the hours that questions could be submitted to the reference desk, and to explore the potential of campus-wide networks, which at that time was a new technology.
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Library circulation or library lending comprises the activities around the lending of library books and other material to users of a lending library. A circulation or lending department is one of the key departments of a library. The main public service point is the circulation desk or loans desk, usually found near the main entrance of a library.