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  2. Strategic service management - Wikipedia

    en.wikipedia.org/wiki/Strategic_Service_Management

    Strategic service management (SSM) is a business strategy that aims to optimize the post-sales service that a company provides, by synchronizing service parts and resources forecasting, service partners, workforce technicians, and service pricing. Benefits of strategic service management can include: [1]

  3. Service management - Wikipedia

    en.wikipedia.org/wiki/Service_management

    Service management in the manufacturing context, is integrated into supply chain management as the intersection between the actual sales and the customer point of view. The aim of high-performance service management is to optimize the service-intensive supply chains, which are usually more complex than the typical finished-goods supply chain.

  4. Presales - Wikipedia

    en.wikipedia.org/wiki/Presales

    The task of a presales person starts from the initial contact phase and often ends once the customer has been acquired i.e. sale is made. In some cases, pre-sales also will provide some initial or post-sale transitional support. Note that while presales is a part of the sales process, it typically excludes the negotiation and contractual ...

  5. Sales management - Wikipedia

    en.wikipedia.org/wiki/Sales_management

    Sales management is a business discipline which is focused on the practical application of sales techniques and the management of a firm's sales operations.It is an important business function as net sales, through the sale of products and services and resulting profit, drive most commercial business.

  6. Post-sale restraint - Wikipedia

    en.wikipedia.org/wiki/Post-sale_restraint

    A post-sale restraint, also termed a post-sale restriction, as those terms are used in United States patent law and antitrust law, is a limitation that operates after a sale of goods to a purchaser has occurred and purports to restrain, restrict, or limit the scope of the buyer's freedom to utilize, resell, or otherwise dispose of or take action regarding the sold goods. [1]

  7. Sales process engineering - Wikipedia

    en.wikipedia.org/wiki/Sales_process_engineering

    The sales decision process is a formalized sales process companies use to manage the decision process behind a sale. SDP "is a defined series of steps you follow as you guide prospects from initial contact to purchase."

  8. File:Go-to-market strategy.pdf - Wikipedia

    en.wikipedia.org/wiki/File:Go-to-market_strategy.pdf

    File:Go-to-market strategy.pdf. ... Page information; Get shortened URL; Download QR code; In other projects ... Version of PDF format: 1.3

  9. Delta model - Wikipedia

    en.wikipedia.org/wiki/Delta_model

    The center of the strategy is the customer This is the center of the Delta Model, being the customer the driving force for all actions undertaken by the company. Thus, the effort the Organizations have to do is to configure high value-added propositions to customers which will be both creative and unique.