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Digital lines cannot be recorded unless the call recording system can capture and decode the proprietary digital signalling, which some modern systems can. Sometimes a method is supplied with a digital private branch exchange (PBX) that can process the proprietary signal (usually a conversion box) before being channeled to a computer for recording.
PC—Personal Computer; PCB—Printed Circuit Board; PCB—Process Control Block; PC DOS—Personal Computer Disc Operating System; PCI—Peripheral Component Interconnect; PCIe—PCI Express; PCI-X—PCI Extended; PCL—Printer Command Language; PCMCIA—Personal Computer Memory Card International Association; PCM—Pulse-Code Modulation
Calls may be directly recorded on a computer, without using separate recording hardware. typically a personal computer can be equipped with a sound board through which calls can be run. Calls can be terminated on a standard telephone or the PC itself. Calls and call metadata are store on the PC's hard drive. PC-based call-recording usually ...
Life Call Button Rated Actuations Field of View Video Resolution Image Sensor Built in Microphone Remarks NX-3000 [16] 2007 Sept [15] 5,000 55° Diagonal 640 x 480 (0.3MP) 0.3MP 1.3MP Interpolated Yes Face-tracking, digital pan, tilt, and 3x zoom are not available for 640 x 480 video capture. NX-6000 [17] 2006 Sept [18] 10,000 71° Diagonal
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Computer aided call handling (CACH) is built on the premise that effective call handling is the foundation for an efficient dispatch response. By using structured call handling and a series of risk calculations, such systems can make objective dispatch recommendations based on information provided by the caller.
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Media controls on a multimedia keyboard. From top; left to right: skip backward, skip forward, stop, play/pause. Media control symbols are commonly found on both software and physical media players, remote controls, and multimedia keyboards.