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  2. I cannot login to my M365 account - Microsoft Community

    answers.microsoft.com/en-us/msoffice/forum/all/i-cannot-login-to-my-m365...

    I'm getting the run around while trying to get into my M365 account. My personal email is *** Email address is removed for privacy ***. My alternate email is *** Email address is removed for privacy ***. I am unable to login to my *** Email address is removed for privacy *** account because of MFA. I usually choose text message and alternate email.

  3. Outlook 365 not recognizing my Microsoft 365 login when adding...

    answers.microsoft.com/en-us/msoffice/forum/all/outlook-365-not-recognizing-my...

    Open Outlook and go to File > Account Settings > Manage Profiles. 2. Click on Show Profiles and select your current profile. 3. Click on Properties and then on Email Accounts. 4. Select your Microsoft 365 account and click on Repair. Follow the prompts to repair your account. 5.

  4. Unable to forget office 365 email account - Microsoft Community

    answers.microsoft.com/en-us/msoffice/forum/all/unable-to-forget-office-365...

    Then choose "Forget" from the menu. The next time you sign in, O365 will ask if you want to remember this account so that signing in is quicker. You may also uncheck the box that says "Allow my organization to administer this device" to remove the credentials from this PC.

  5. M365 login always redirects to old tenant - Microsoft Community

    answers.microsoft.com/en-us/msoffice/forum/all/m365-login-always-redirects-to...

    Replies (2) . What we tried so far on the affected clients: - Log out of MS Account in Word/Excel, OneDrive, Outlook. - Open Edge and sign out of office.com. >>> No account linked anymore. - Rebooted the client. - Started Edge and logged into the new tenant. >>> The login still redirects to the old tenant at the password request. - Tried to ...

  6. How do I change my email that is associated with my Microsoft 365...

    answers.microsoft.com/en-us/msoffice/forum/all/how-do-i-change-my-email-that...

    * Click on “Manage how you sign in to Microsoft”. * Click on “Add email” You can either create a new Outlook email or add an existing email address you want to use. * Follow the prompts to verify your new email address. * Once added, you can then make the new email the Primary Alias and then remove the initial email address if you so want.

  7. Microsoft 365 Account still linked to old work account

    answers.microsoft.com/en-us/msoffice/forum/all/microsoft-365-account-still...

    1. Go to Control Panel > User Accounts > Credential Manager > Click Windows Credentials > Under Generic Credentials, remove ALL credentials related with Office. 2. Or try the steps below to reactivate your Office to check if the same problem will occur: 1)Close all Office applications and sign out all the accounts.

  8. Can't log into Office 365 account using Outlook

    answers.microsoft.com/en-us/outlook_com/forum/all/cant-log-into-office-365...

    Hi Ted, Thank you for posting. Make sure that Outlook 365 and Windows OS are latest updated. You may please try to remove stored user credentials in the Credential Manager via using Control Panel. Moreover, please use the Office 365 Support and Recovery Assistant (SaRA) tool to set up new Outlook profile to diagnose the problems.

  9. Sign in from a different Office 365 account than the one used for...

    answers.microsoft.com/en-us/msoffice/forum/all/sign-in-from-a-different-office...

    Per my search, there has been a change for Office activation. Office remains activated as long as you are signed in. If you sign out, your apps will be deactivated. You can view and print files, but not create or edit files, until you sign back in. This information is mentioned in article How sign in works in Microsoft 365.

  10. How to remove an old organizational account from Microsoft on...

    answers.microsoft.com/en-us/msoffice/forum/all/how-to-remove-an-old...

    Start typing regedit on the start menu and when the Registry Editor comes up, open it. Browse to HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity\Identities Look in each subkey and if you see the work address on the right, delete the entire key on the left. (Right click on the key and choose Delete).

  11. Unable to login via Outlook desktop app but online works

    answers.microsoft.com/en-us/outlook_com/forum/all/unable-to-login-via-outlook...

    Then logout completely from the business and personal account. After that you have to remove the old login information using the credential manager. Go to the credential manager using [Windows key -> "CMD" -> enter -> "control keymgr.dll" -> enter] or. [Open the classic control panel -> click on "credential manager"]