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If the respondent answers "yes" to Question 2, he/she is instructed to answer Questions 3–5. If the respondent answers "no" to Question 2, he/she may skip to Question 6. An answer of "yes" to any of the six questions may indicate a need for referral to a trained mental health professional and an answer of "yes" to questions 4, 5 or 6 indicate ...
The studies of Sir Francis Galton are said to have laid the foundation for the critical incident technique, but it is the work of Colonel John C. Flanagan, that resulted in the present form of CIT. [ 1 ] Flanagan defined the critical incident technique as:
With empirical evidence to support his theory, Coombs [3] provided a summary of crisis response strategy guidelines for crisis managers, given here in Table 1. SCCT provides crisis managers with an evidence-based guide to assessing and responding to crises, allowing them to make informed, strategic, and beneficial decisions.
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The response shall include action in the following areas: crisis prevention, crisis assessment, crisis handling, and crisis termination. The aim of crisis management is to be well prepared for crisis, ensure a rapid and adequate response to the crisis, maintaining clear lines of reporting and communication in the event of crisis and agreeing ...
The EEI are specific to a particular event, thing, or other target individual. The EEI are written out in advance as questions by consumers of the EEI information. Then, the EEI questions are used by collectors of the information that may not be in direct contact with the consumer at the time the information is collected. A specific set of EEIs ...
The article "Crisis response and crisis timing strategies, two sides of the same coin" by Claeys and Cauberghe discusses crisis management strategies and the importance of timing in responding to crises. [23] Crisis response and crisis timing strategies are two sides of the same coin and should be considered together when developing crisis ...
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