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Consider Income-Based Assistance. You may qualify for programs in your state if you're struggling to pay your utility bills and meet specific income requirements. Enter your town above to see what's available to you.
If you have a child younger than two years old living in your home and you are struggling to pay your energy bills because of financial hardship, your service may be protected from disconnection as long as you meet the eligibility requirements for infant medical protection.
Programs and Tips to Help With Your Electric Bill. We're here to help with services to manage your energy use and costs, even if you've never needed them before. Our programs and payment plans can lower your monthly payments, forgive past due balances or enable you to pay over time.
Call us at 800-286-2828 or visit 211ct.org to find your local community action agency to enroll and apply for state energy assistance funds. Once enrolled, Eversource will match your payments, plus the amount of energy assistance you receive on your account, down to a zero balance.
1-860-489-4149. For customers experiencing difficulty in paying their utility bill, please call your local utility and inquire about hardship protection and possible payment plans based on your financial and/or medical circumstances.
To upload documents that show proof of being an Income Eligible customer, please follow the steps below: Please use the following link to visit Eversource's Secure Document upload site. Click on "Financial Hardship" which will then bring you to an Eversource Log in screen.
Financial Hardship Form If you are claiming a “Financial Hardship” (under Massachusetts General Laws, Chapter 164, Section 124F), please fill out this form and return it to: Eversource, One NSTAR Way, FH Desk NW200, Westwood, MA 02090 Name: Address: Telephone #: Social Security #:
Customers can also call 800-286-2828. Eligibility includes having "financial hardship status" on their electric account, Eversource said.
Assistance programs for income eligible customers include: Fuel Assistance. This program may help pay your utility or heating bills. Deadline to apply is May 28, 2021. Visit HeatingHelpMA.org or call 2-1-1. Discount Rate. You may qualify for a 36% (electric) or a 25% (natural gas) discount on monthly bills. New Start.
Income-eligible customers qualify for hardship payment plans and all customers, regardless of income, are eligible for the COVID-19 Payment Program. Any residential customers experiencing difficulty paying their utility bill should contact our call center to inquire about being coded hardship.