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2. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. • Restore your browser's default settings in Edge

3. Download, install, or uninstall AOL Desktop Gold - AOL Help

   help.aol.com/articles/aol-desktop-downloading...

   Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.

4. Download or update your web browser - AOL Help

   help.aol.com/articles/download-or-upgrade-your...

   • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated.

5. Installing and Uninstalling AOL Shield Pro FAQs

   help.aol.com/articles/aol-shield-installing-and...

   To uninstall the AOL Shield Pro browser: 1. Right click on the AOL Shield Pro desktop icon. 2. Click Open file location.. 3. Double click Uninstall.exe in the AOL Shield Pro folder.

6. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   2. Check the box next to Browser Cache. This option will clear the temporary browser files which can cause crashes. To revert this option, click the Edit menu at the top | Select Footprints to Clear and then uncheck the Browser cache box.

7. Clear your browser's cache on AOL Desktop Gold

   help.aol.com/articles/using-the-web-in-aol...

   4. In the left menu, click Browser. 5. Click the Security tab. 6. Click Clear Footprints Now. 7. Select the data you'd like to clear and click Clear Footprints Now. Empty the cache each time you quit Desktop Gold - Select the Browser Cache checkbox.

8. Install or Uninstall DataMask by AOL

   help.aol.com/articles/installing-and...

   1. Open the Windows Control Panel. 2. Click Programs. 3. Click DataMask by AOL. 4. Click Change/Remove, Add/Remove, or Uninstall. - If there is no entry in the Add/Remove Programs window for DataMask by AOL, contact our technical support team at datamaskhelp@aol.com. 5. Follow the on screen prompts. 6. Restart your computer to complete the ...

9. Windows 10 - AOL Help

   help.aol.com/products/windows-10

   Find help on using Windows 10 for all your favorite AOL sites and apps.