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  2. Personalization - Wikipedia

    en.wikipedia.org/wiki/Personalization

    With explicit personalization, the web page (or information system) is changed by the user using the features provided by the system. Hybrid personalization combines the above two approaches to leverage both explicit user actions on the system and implicit data. Web personalization can be linked to the notion of adaptive hypermedia (AH). The ...

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  4. Personalization management system - Wikipedia

    en.wikipedia.org/wiki/Personalization_management...

    A personalization management system (PMS) is an integrated software solution that enables users in an organization to manage and deliver personalized messages, campaigns, and interactive experiences to consumers across different communications channels and devices.

  5. Customerization - Wikipedia

    en.wikipedia.org/wiki/Customerization

    Customerization enables companies to have the ability to adapt personalization and one-to-one marketing initiatives for the digital marketing environment. Customerization uses a “build-to-order” mass customization process to deliver a product or service that fits the needs of the customer. It is a critical aspect of the emerging new ...

  6. eCRM - Wikipedia

    en.wikipedia.org/wiki/ECRM

    Customization and personalization of information. CRM – Views differ based on the audience, and personalized views are not available. Individual personalization requires program changes. eCRM – Personalized individual views based on purchase history and preferences. Individual has ability to customize view. System focus

  7. Personalized marketing - Wikipedia

    en.wikipedia.org/wiki/Personalized_marketing

    Companies have access to machine learning, big data and AI that automate personalization processes. [16] Restructuring current business models: Time and resources are necessary to adopt new marketing systems tailored to the most relevant technologies. Organized planning, communication and restructuring within businesses are essential to ...

  8. Personalized search - Wikipedia

    en.wikipedia.org/wiki/Personalized_search

    Another criticism of search personalization is that it limits a core function of the web: the collection and sharing of information. Search personalization prevents users from easily accessing all the possible information that is available for a specific search query. Search personalization adds a bias to user's search queries.

  9. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    CRM systems can also include technologies that create geographic marketing campaigns. The systems take in information based on a customer's physical location and sometimes integrates it with popular location-based GPS applications. It can be used for networking or contact management as well to help increase sales based on location.