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The Financial Ombudsman Service is an ombudsman in the United Kingdom.It was established in 2000, and given statutory powers in 2001 by the Financial Services and Markets Act 2000, to help settle disputes between consumers and UK-based businesses providing financial services, such as banks, building societies, insurance companies, investment firms, financial advisers and finance companies.
From April to June, the Financial Ombudsman Service received 3,869 complaints about car and motorcycle insurance and 1,776 buildings cover cases.
The Department of Prices and Consumer Protection was established in 1974. This was the first time a government department's title made reference to consumer protection. In 2011 Consumer Minister Edward Davey announced plans within a policy document called Better Choices, Better Deals: Consumers Powering Growth to ensure that businesses would provide key information to their customers on how ...
As the 2014/15 fiscal year, the service cost approximately £12 million per annum. [11] The Commission for Local Administration is the official title of the body that runs the Local Government Ombudsman service. The stated objective of the LGO is to remedy injustice and improve local public services.
The name The Furniture Ombudsman (TFO) was adopted in January 2007. Kevin Grix, a non-practising barrister, was appointed the Chief Ombudsman in 2008. In 2011 TFO applied for membership of the OFT's Consumer Codes Approval Scheme (CCAS). When this scheme closed in 2013, membership had not been
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The Property Ombudsman scheme can look at complaints made by consumers against agents registered with the scheme. This may include complaints about poor or incompetent service, including for example: communication and record keeping, marketing and advertising, complaints handling, instructions, terms of business, commission and termination, fees, referencing and inventories.