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  2. Patch management - Wikipedia

    en.wikipedia.org/wiki/Patch_management

    Patch management is defined as a sub-practice of various disciplines including vulnerability management (part of security management), lifecycle management (with further possible sub-classification into application lifecycle management and release management), change management, and systems management.

  3. System Center Service Manager - Wikipedia

    en.wikipedia.org/wiki/System_Center_Service_Manager

    System Center Service Manager is a software product by Microsoft to allow organizations to manage incidents and problems. [1] [2] Microsoft states that the product is compliant with industry best practices such as the Microsoft Operations Framework and ITIL. SCSM has integrated ITIL compliant fulfillment of service requests.

  4. Configuration management - Wikipedia

    en.wikipedia.org/wiki/Configuration_management

    ITIL specifies the use of a configuration management system (CMS) or configuration management database (CMDB) as a means of achieving industry best practices for Configuration Management. CMDBs are used to track Configuration Items (CIs) and the dependencies between them, where CIs represent the things in an enterprise that are worth tracking ...

  5. Software configuration management - Wikipedia

    en.wikipedia.org/wiki/Software_configuration...

    Software configuration management (SCM), a.k.a. software change and configuration management (SCCM), [1] is the software engineering practice of tracking and controlling changes to a software system; part of the larger cross-disciplinary field of configuration management (CM). [2] SCM includes version control and the establishment of baselines.

  6. ISO/IEC 20000 - Wikipedia

    en.wikipedia.org/wiki/ISO/IEC_20000

    ISO/IEC 20000, like its BS 15000 predecessor, was originally developed to reflect best practice guidance contained within the ITIL framework, [citation needed] although it equally supports other IT service management frameworks and approaches including Microsoft Operations Framework and components of ISACA's COBIT framework. The differentiation ...

  7. Microsoft Configuration Manager - Wikipedia

    en.wikipedia.org/.../Microsoft_Configuration_Manager

    Microsoft Configuration Manager (ConfigMgr) is a systems management software product developed by Microsoft for managing large groups of computers providing remote control, patch management, software distribution, operating system deployment, and hardware and software inventory management.

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