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If you're using an older version of your email client, it could be outdated and no longer compatible with the latest security settings. We recommend updating to the latest version of your email client, then removing and re-adding your AOL Mail account.
• Restore your browser's default settings in Firefox • Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported browser for a more reliable and secure experience.
Remove your AOL account and set it up again in the Thunderbird email client. For more info on how to connect accounts, go to Thunderbird's website. Go to Tools | Account Settings. Select your account in the list. Go to Account Actions at the bottom left. Click Remove Accounts. Click Add Accounts and type in the email address and password.
To maintain the security of your account while accessing AOL Mail through third-party apps, it's necessary to keep your connection settings updated. An email was sent to our customers in 2017 warning that AOL Mail would no longer be accessible through third-party apps if connection settings weren't updated by November 7, 2017.
Sign in to your Account Security page. 2. Next to "2-Step Verification," click Turn on 2SV. 3. Click Get started. 4. Select Authenticator app for your 2-step verification method.-To see this option, you'll need to have at least 2 recovery methods on your account . 5. Click Continue. 6. Scan the QR code using your authenticator app. 7. Click ...
Your firewall or other security software may be preventing you from connecting to AOL. Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info.
If something is wrong with your mobile web browser, it can cause AOL websites to stop working. Get back to what you're doing by fixing the source of the problem.
A USB or a USB-C to insert the security key or you can connect it wirelessly using Bluetooth or NFC. The latest version of Chrome, Edge, Firefox, Safari or Opera. A FIDO Universal 2nd Factor (U2F) compatible security key that can plug into the USB or lightning port for your device or connect wirelessly using Bluetooth or NFC.