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If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access.
AOL has created a process where members can verify account ownership through photo ID. This process has been created to keep account recovery as seamless as possible while maintaining account and personal security at all times.
If you recently changed your AOL password, you'll need to update it in the email client you use. Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password ...
An email account is often required to create an account. During this process, a confirmation hyperlink is sent in an email message to an email address specified by a person. The email recipient is instructed in the email message to navigate to the provided confirmation hyperlink if and only if they are the person creating an account.
If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account. Get the steps for common third-party email applications. Account Management · Dec 9, 2024
Monitoring your recent login activity can help you find out if your account has been accessed by unauthorized users. Review your recent activity and revoke access to suspicious entries using the info below.