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If you are missing items or your settings are not saving correctly, try the solutions listed below. Close Desktop Gold and relaunch • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold
If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated. We recommend you download a new browser.
If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.
When a user is logging on to Windows, the startup sound is played, the shell (usually EXPLORER.EXE) is loaded from the [boot] section of the SYSTEM.INI file, and startup items are loaded. In all versions of Windows 9x except ME, it is also possible to load Windows by booting to a DOS prompt and typing "win".
Windows Vista uses Package Manager (Pkgmgr.exe) and Windows Update Standalone Installer (Wusa.exe) to install software updates and hotfixes. However, these do not support the various command-line switches like Windows XP's Package Installer (Update.exe) did. [84] Much of the functionality from Update.exe is missing.
Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info. Disable Protected Mode in Internet Explorer. Protected mode is enable by default and may interfere with AOL Mail.
DLL hell was a very common phenomenon on pre-Windows NT versions of Microsoft operating systems, the primary cause being that the 16-bit operating systems did not restrict processes to their own memory space, thereby not allowing them to load their own version of a shared module that they were compatible with.
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