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  2. Journal of Marketing - Wikipedia

    en.wikipedia.org/wiki/Journal_of_Marketing

    The Journal of Marketing is a bimonthly scholarly journal that publishes peer-reviewed research in marketing. It is published by the American Marketing Association . Established in 1936, It is the fourth-oldest major journal covering marketing issues; others include the Harvard Business Review (1920), the Journal of Retailing (1925), and the ...

  3. Journal of Consumer Behaviour - Wikipedia

    en.wikipedia.org/wiki/Journal_of_Consumer_Behaviour

    An international academic journal with a foundation in the social sciences, the JCB has a diverse and multidisciplinary outlook which seeks to showcase innovative, alternative and contested representations of consumer behaviour alongside the latest developments in established traditions of consumer research.

  4. International Marketing Review - Wikipedia

    en.wikipedia.org/wiki/International_Marketing_Review

    The International Marketing Review is a peer-reviewed academic journal published by Emerald Group Publishing. It was established in 1983. The editors-in-chief are Jeryl Whitelock (University of Bradford) and John Cadogan (University of Loughborough).

  5. Lisa McNeill - Wikipedia

    en.wikipedia.org/wiki/Lisa_McNeill

    Lisa Sylvia McNeill (née Simpson; born 1981)is a New Zealand academic, and is a full professor at the University of Otago, specialising in consumer behaviour, especially with respect to sustainability, ethical consumption and fashion.

  6. Customer insight - Wikipedia

    en.wikipedia.org/wiki/Customer_insight

    Specifically, consumer insights is a field that focuses on analyzing market research and acting as a bridge between research and marketing departments within a company. [1] Consumer insight is the intersection between the interests of the consumer and the features of a brand. Its main purpose is to understand why the consumer cares for the ...

  7. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    The Marketing Accountability Standards Board endorses the definitions, purposes, and measures that appear in Marketing Metrics as part of its ongoing Common Language in Marketing Project. [7] In a survey of nearly 200 senior marketing managers, 71 percent responded that they found a customer satisfaction metric very useful in managing and ...

  8. COBRA (consumer theory) - Wikipedia

    en.wikipedia.org/wiki/COBRA_(consumer_theory)

    COBRA (consumers' online brand related activities) is a theoretical framework related to understanding consumer's behavioural engagement with brands on social media. [1] [2] COBRA in literature is defined as a “set of brand-related online activities on the part of the consumer that vary in the degree to which the consumer interacts with social media and engages in the consumption ...

  9. Marketing - Wikipedia

    en.wikipedia.org/wiki/Marketing

    Consumer-to-business marketing or C2B marketing is a business model where the end consumers create products and services which are consumed by businesses and organizations. It is diametrically opposed to the popular concept of B2C or Business- to- Consumer where the companies make goods and services available to the end consumers.