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  2. De-escalation - Wikipedia

    en.wikipedia.org/wiki/De-escalation

    In the military, de-escalation is a way to prevent military conflict escalation. A historic example is the teaching harvested from the Proud Prophet war simulation of a conflict between the US and the USSR, which took place in 1983. In war-time diplomacy, de-escalation is used as an exit strategy, sometimes called an "off-ramp" or "slip road ...

  3. Starbucks is instructing workers in de-escalation so they can ...

    www.aol.com/finance/starbucks-instructing...

    Per the documents, employees should "listen to the customer's concern and kindly reiterate the intended use of our space,” use de-escalation strategies as needed, and alert a manager to the ...

  4. Conflict resolution - Wikipedia

    en.wikipedia.org/wiki/Conflict_resolution

    Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution.Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group (e.g., intentions; reasons for holding certain beliefs) and by engaging in collective ...

  5. Verbal self-defense - Wikipedia

    en.wikipedia.org/wiki/Verbal_self-defense

    George Thompson (1941–2011), author of Verbal Judo, advanced the field of verbal self-defense by breaking down how to apply the techniques for de-escalation and defusing used by professionally trained police officers. He was one of the leading experts in verbal self-defense tactics and trained law-enforcement agencies around the world.

  6. ‘De-escalation is key.’ Why traffic stops like Tyreek Hill’s ...

    www.aol.com/escalation-key-why-traffic-stops...

    De-escalation is key’ ... It’s also important for an officer to speak in a calm voice, he said, “and if a person seems a little agitated, you do what you can in terms of your verbal ...

  7. Can de-escalation training help prevent police shootings ...

    www.aol.com/escalation-training-help-prevent...

    For the training to work long-term, she said, police supervisors must continually re-emphasize de-escalation. In Ohio, only the University of Cincinnati and Dayton police departments use ICAT ...

  8. Conflict (process) - Wikipedia

    en.wikipedia.org/wiki/Conflict_(process)

    Models of escalation in conflicts are the Friedrich Glasl's model of conflict escalation, [2] the conflict curve by Michael S. Lund [25] [26] [27] and the hourglass model by Oliver Ramsbotham. [ 25 ] [ 28 ] When an escalation is initiated by one party there often is a sequence of escalation behaviour: requests , demands , angry remarks ...

  9. Friedrich Glasl's model of conflict escalation - Wikipedia

    en.wikipedia.org/wiki/Friedrich_Glasl's_model_of...

    Solutions leading to de-escalation are not immediately apparent in this model, [4] particularly when it appears to both conflict parties impossible to reverse the situation (e.g. an aggressive act on the territory of a state, separation of a common child from the other parent, withdrawal of nationality by a state, mass redundancy to improve ...