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6. Scan the QR code using your authenticator app. 7. Click Continue. 8. Enter the code shown in your authenticator app. 9. Click Done. Sign in with 2-step for authenticator app. 1. Sign in to your AOL account with your password. 2. Enter the verification code shown in your authenticator app. 3. Click Verify.
You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons:
Remove and re-enter your AOL Mail password. (Note: If you use an app password for Outlook, you may need to create a new app password. See the info below.) Check the status. When it says "Completed," click Close. If you need to remove and re-add your AOL account, please view the Outlook for Windows video above.
Keep the code private, use it to log in, then delete it. If you’re worried there's a problem with your account, reach out directly to the entity that houses your account (bank, credit union ...
Copy the "Two-factor authentication secret key" from "Step 2" of the setup page and paste it into the "Secret Code" field. Leave the next option set to "Time-based". Click "Verify authenticator" and then click "OK".
Sign in and go to the AOL Account security page.; Under "2-Step Verification," click Turn on.; Click Security Key.; Follow the onscreen steps to add your Security Key. Add additional recovery methods in case your Security Key is lost.
Enter your security code. Tap Change password. Enter a new password. If these steps don't work in your app, change your password using your mobile browser. Still need help? Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care.
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