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Ruzwana Bashir (born 28 July 1983) is a British-American entrepreneur, founder and CEO of Peek, a travel company based in San Francisco, California.She was selected in 2012 for Forbes 30 Under 30 list on Technology [1] and in 2014 for Fast Company ' s 100 Most Creative People [2] as well as Vanity Fair ' s Next Establishment.
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On October 14, 2010, older Peek devices were disconnected from the network [20] and Peek offered all its users a free, new replacement Peek 9 device to continue their service. In 2011, Peek expanded their push email technology globally and is now part of their "Genius Cloud" platform for low-cost feature phones.
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Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...
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