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2. Download or update your web browser - AOL Help

   help.aol.com/articles/download-or-upgrade-your...

   • Safari - Get it for the first time or update your current version. • Firefox - Get it for the first time or update your current version. • Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update.

3. Fix problems with AOL not working on a mobile browser

   help.aol.com/articles/fix-problems-with-aol-not...

   If something is wrong with your mobile web browser, it can cause AOL websites to stop working. Get back to what you're doing by fixing the source of the problem. Try each step in order, then check to see if the issue is resolved before moving on. 1. Check if your device is connected to a network. 2. Update your browser to the latest version. 3.

4. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   If AOL Desktop Gold is running slowly, try the solutions listed below. After trying a solution, please see if the problem with your Desktop Gold is fixed. If it's not, please continue to the next solution until the problem is fixed. Exit and restart Desktop Gold • If the issue still exists, proceed to the next step.

5. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   • Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported browser for a more reliable and secure experience.

6. Fix problems signing in to AOL Mail

   help.aol.com/articles/fix-problems-signing-in-to...

   While most sign in problems can stem from password issues, you might also get blank or missing screens, or various errors when trying to sign in. No matter the problem you're experiencing, the following troubleshooting steps should help you get back in your AOL Mail quickly. Sign in again

7. Fix problems with the AOL app on Android

   help.aol.com/articles/aol-app-troubleshooting

   On Android devices, Google Chrome or a Chrome-based browser must be installed and enabled for you to sign in. Update your device's software The AOL app works best on the latest version of Android software.

8. Locate your browser version - AOL Help

   help.aol.com/articles/how-do-i-find-the-version...

   Locating the version of the browser you're using is often the first step when attempting to troubleshoot and fix browser problems. Once you find your browser version, you can use that info to check if you're running the latest software. If not, you can update to the latest version to make sure everything runs the way it's supposed to.

9. Browser - AOL Help

   help.aol.com/products/browser

   Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.