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2. Voice over IP - Wikipedia

   en.wikipedia.org/wiki/Voice_over_IP

   Voice over Internet Protocol (VoIP), [a] also called IP telephony, is a method and group of technologies for voice calls for the delivery of voice communication sessions over Internet Protocol (IP) networks, [2] such as the Internet. The broader terms Internet telephony, broadband telephony, and broadband phone service specifically refer to the ...

3. List of Cisco products - Wikipedia

   en.wikipedia.org/wiki/List_of_Cisco_products

   Products in this category are Cisco's range of routers, switches, wireless systems, security systems, WAN acceleration hardware, energy and building management systems and media aware network equipment. [1][2] IP video and phones, TelePresence, HealthPresence, unified communications, call center systems, enterprise social networks and Mobile ...

4. Unified communications - Wikipedia

   en.wikipedia.org/wiki/Unified_communications

   Unified communications is an evolving set of technologies that automates and unifies human and device communications in a common context and experience. It optimizes business processes and enhances human communications by reducing latency, managing flows, and eliminating device and media dependencies. A UC system may include features such as ...

5. List of SIP software - Wikipedia

   en.wikipedia.org/wiki/List_of_SIP_software

   3CX Phone System, for Windows, Debian 8 GNU/Linux. Aastra 5000, 800, MX-ONE. Alcatel-Lucent 5060 IP Call server. Aricent SIP UA stack, B2BUA, proxy, VoLTE/RCS Client. AskoziaPBX. Avaya Application Server 5300 (AS5300), JITC certified ASSIP VoIP. Bicom Systems IP PBX for telecoms. Brekeke PBX, SIP PBX for service providers and enterprises.

6. VoIP phone - Wikipedia

   en.wikipedia.org/wiki/VoIP_phone

   A VoIP phone or IP phone uses voice over IP technologies for placing and transmitting telephone calls over an IP network, such as the Internet. [1] This is in contrast to a standard phone which uses the traditional public switched telephone network (PSTN). Digital IP-based telephone service uses control protocols such as the Session Initiation ...

7. Interactive voice response - Wikipedia

   en.wikipedia.org/wiki/Interactive_voice_response

   Interactive voice response (IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony, IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition, after which services can be ...