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  2. Assertiveness - Wikipedia

    en.wikipedia.org/wiki/Assertiveness

    Assertiveness is a communication skill that can be taught and the skills of assertive communication effectively learned. Assertiveness is a method of critical thinking, where an individual speaks up in defense of their views or in light of erroneous information.

  3. I-message - Wikipedia

    en.wikipedia.org/wiki/I-message

    In interpersonal communication, an I-message or I-statement is an assertion about the feelings, beliefs, values, etc. of the person speaking, generally expressed as a sentence beginning with the word I, and is contrasted with a "you-message" or "you-statement", which often begins with the word you and focuses on the person spoken to.

  4. Behavioral communication - Wikipedia

    en.wikipedia.org/wiki/Behavioral_communication

    Engaging in assertive communication helps individuals avoid conflict, maintain relationships, and usually end in a compromise. [8] Assertive communication is the communication style that is least utilized, however. [9] Individuals who engage in assertive communication are open to hearing the opinions of others without criticizing and feel ...

  5. Gibb categories - Wikipedia

    en.wikipedia.org/wiki/Gibb_Categories

    Supportive communication is important as humans interact, as people need to feel a connection with other people. [2] Gibb believes that there are times and places when to use his methods of communication. He states that his ideas are better created for cultures like the United States where communication is more direct. [3]

  6. Community reinforcement approach and family training

    en.wikipedia.org/wiki/Community_reinforcement...

    Behavior Skills Training. Teach three basic skills through instruction and role-playing: Problem-solving Break overwhelming problems into smaller ones. Address smaller problems. Communication skills A positive interaction style; Drink/drug refusal training Identify high-risk situations. Teach assertiveness. Job Skills Training

  7. Interpersonal communication - Wikipedia

    en.wikipedia.org/wiki/Interpersonal_communication

    [5] [6] Interpersonal communication is often defined as communication that takes place between people who are interdependent and have some knowledge of each other: for example, communication between a son and his father, an employer and an employee, two sisters, a teacher and a student, two lovers, two friends, and so on.

  8. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  9. Active listening - Wikipedia

    en.wikipedia.org/wiki/Active_listening

    Active listening skills, including but not limited to eye contact, no distractions, and clarity seeking, round out these techniques by engaging in an active, respectful, and attentive way. Only by practicing these methods can listeners create a non-threatening, meaningful space for communication. [5]

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